Customer Satisfaction Survey Information Company Name/Dept. E-mail Tel No. A - Quality Very Satisfied Satisfied good Dissatisfied Very Dissatisfied Product Quality Stability Efficiency of Quality Problem Solving Process Change Notice Quality Opinion B - Delivery Very Satisfied Satisfied good Dissatisfied Very Dissatisfied On-time Delivery Flexibility to Change Delivery Opinion C - Service Very Satisfied Satisfied good Dissatisfied Very Dissatisfied Sales Service Response on Customer's request, report, and documentation Timely Response for New Product Inquiry Electronic Service Service Opinion D - Technology Very Satisfied Satisfied good Dissatisfied Very Dissatisfied Engineering Support for New Product Failure Analysis Capability Technology Opinion E - Cost Effective Very Satisfied Satisfied good Dissatisfied Very Dissatisfied Price Competitive C/P Ratio (Cost/Performance) Cost Effective Opinion F - Competitiveness Very Satisfied Satisfied good Dissatisfied Very Dissatisfied Quality Delivery Service Technology Cost Effective Difference between EPI and your best supplier Other problems Please let us know your recommendation for our improvement. What matters is that you think you can give us positive encouragement? 提交
